1. Deliveries within Istanbul
All deliveries within the Istanbul city limits. Wood Mood Works This is carried out using the company's own vehicle.
-
Free Delivery: There is no delivery fee for orders within Istanbul.
-
Deliveries take 4-6 weeks after order confirmation and production begins, depending on the product model and quantity. It is carried out within [time]. This period may change during campaign periods.
-
Customers who wish to do so can schedule an appointment to pick up their products free of charge from our store .
2. Deliveries Outside Istanbul
Deliveries outside of Istanbul are made through contracted courier companies.
-
Delivery Fee: Delivery fee depends on the province where the delivery will be made. according to postal code It is calculated automatically by the system and specified during the payment process.
-
Deliveries will be made after order confirmation and production begins, depending on the region. 6-8 weeks It is carried out within.
-
Our company cannot be held responsible for delays caused by the shipping company; however, our customer support team will provide the necessary guidance throughout the process.
3. Things to Consider During Delivery
-
Before the product is received outer surface of the package It must be checked.
-
If any damage or deformation is noticed A report should be filed. and the product should not be accepted.
-
For damages discovered after the product is received, the warranty period starts from the delivery date. Within 48 hours We should be contacted.
4. Special Delivery Requests
Customers who request delivery on specific dates or under special conditions should do so before placing their order. info@woodmoodworks.com They can contact us via this address or our contact line.
Additional services (such as adding floors, assembly, etc.) may be charged separately upon request.